
Our Policies
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Private students are billed at the end of the month based on the number of weeks in a month (typically 4-5) and the number of lessons they attend.
All private student families are required to enroll in Auto-Pay. The payment method provided at sign-up will be automatically charged at the end of each month for the lessons taken during that month. By providing payment details, families agree to this recurring billing arrangement.
Charter families are expected to request the same monthly amount, regardless of holidays, breaks, or missed weeks. These funds will be added to the student’s account and remain available until used. A $60 registration fee is required each semester to allow recital and book expenses to be covered by charter funds. If not applied to recital or book costs during the semester, the registration fee can be used toward lessons.
Charter families must request funds prior to the month in which the lessons will take place. It is the responsibility of the family to ensure that funds are submitted before lessons begin.
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Regular practice is essential for progress. A minimum of 15–30 minutes of daily practice is recommended, depending on the student's age and level. Teachers will communicate specific practice guidelines appropriate for each student.
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Students are required to have their own instruments for home practice and are responsible for purchasing any required materials.
Charter students have books included in their semester registration fee. Materials will be ordered by Foster Music Studios so that books are not an out-of-pocket expense.
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Students are expected to arrive on time for their lessons. If a student is late, the lesson will still end at the scheduled time, and the full lesson fee will apply.
If the teacher is late, the missed time will be added to the end of the lesson or our rescheduling policy will apply.
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To respect our teachers' time, families mustrequest to reschedule at least 24 hours in advance.
Requests made with less than 24 hours' notice will be considered a cancellation by the family and are non-refundable.
Rescheduling is handled on a case-by-case basis. If a timely reschedule isn't possible, private students won't be charged, and charter funds may be applied to a summer make-up lesson.
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When a lesson must be canceled, notification should be sent to the teacher at least 24 hours in advance; the rescheduling policy will then apply.
No make-up lesson will be provided for cancellations made within 24 hours of the lesson.
If a teacher cancels due to illness, immediate rescheduling will be offered based on teacher availability. While our teachers will often try to reschedule, they may prefer to not charge a private student or move a charter student’s makeup lesson to summer.
When a lesson must be canceled, notification should be sent to the teacher at least 24 hours in advance and our rescheduling policy will apply. No make-up lesson will be provided for cancellations requested within 24 hours.
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We observe all federal holidays and leave it up to teacher discretion whether to offer a lesson during the following dates. If lessons are canceled on these dates, our reschedule policy will apply :
2025 FEDERAL HOLIDAY DATES
New Year's Day - Wednesday, January 1st
Martin Luther King Jr. Day - Monday, January 20th
President's Day - Monday, February 17th
Memorial Day - Monday, May 26th
Independence Day - Friday, July 4th
Labor Day - Monday, September 1st
Veterans Day - Tuesday, November 11th
Thanksgiving Break - (Monday-Friday) November 24th-28th
Christmas Break - December 23rd - January 5th
We recognize that the holiday season often involves significant travel, and our teachers are dedicated to being flexible and working around your travel plans. We kindly ask families to also accommodate our teachers' travel schedules if they need to take extra time off during this period.
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If you have any additional questions about our policies, please feel free to contact us below! We would happy to hear from you!
Policy Page
We are committed to providing a fair and consistent experience.
Below are our policies regarding cancellations, refunds, and billing. If you have any further questions, please don't hesitate to contact us.

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